Below you will find a detailed account of eInstruction's privacy practices. If you have any questions about any of these practices, please feel free to contact us at 1 888 707-6819.
Collected Information
User Registration Information
We think our customers understand better than anyone else how eInstruction can most effectively serve their needs. Because of this, eInstruction makes every effort to allow our customers to define the relationship they will have with us. We ask our customers how they would like eInstruction to communicate with them, if at all. We disclose how we will be using our customers' information through documents like this one, or by answering individual questions customers may ask. Also, we never sell our customers' information or provide it to others.
eInstruction websites and network information
Our website's registration system requires you to give us some contact information (like a user name or email address) and unique identifiers (like a password). Unique identifiers are collected to verify your identity and are used as account numbers in our record system.
During the registration process you will be given a choice as to whether you would like eInstruction to send you newsletters and other information about our products in the future. This is an "opt-in" process. If you opt-in, we rely on your consent to send you information, special offers, and promotional materials. Our main means of contact will be either through the mail or using your email address. The only exception is the rare case that we find a significant issue with a product or service you have registered that requires your immediate attention. We may contact you via phone or email as the situation warrants. This is for your protection.
Online Survey Information
Our online surveys ask you for contact information (like your email address) and demographic information (like your occupation). We may use data from our surveys to contact you or to allow appropriate business partners to contact you. Demographic information may also be used to tailor your experience at our site by showing content in which we think you may be interested, and displaying content according to your preferences.
Trade Shows and Contests Information
We run contests on our site and at trade shows in which we ask you for contact information (like your email address), unique identifiers (like your password), and demographic information (like your occupation). We may use data from these contests and trade shows to contact you or to allow appropriate business partners to contact you.
Cookies and Other Browser Information
Our site may capture your IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. Your IP address is used to help identify you and your shopping cart.
As part of offering and providing customizable and personalized services, eInstruction uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All sections of eInstruction.com where you are prompted to log in or that are customizable require your web browser to accept cookies.
Generally, we use cookies to:
- Remind us of who you are and to access your account information (stored on our computers) in order to provide a better and more personalized service. This cookie is set when you register or "sign in" and is modified when you "sign out" of our services.
- Estimate audience size. Each browser accessing eInstruction’s various web sites is given a unique cookie that is used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user.
- Track your progress and number of entries in some of our promotions, sweepstakes, and contests. When a eInstruction hosted promotion uses cookies, the information written to the cookie indicates the person's progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
- Measure certain traffic patterns, which areas of eInstruction's network of websites you have visited, and your visiting patterns in the aggregate. We use this research to understand how our user's habits are similar or different from one another so that we can make each new experience on eInstruction.com a better one. We may use this information to better personalize the content, banners, and promotions you and other users will see on our sites.
About Links to Other Sites
eInstruction sites may contain links to other sites. eInstruction does not control the information collection of sites that can be reached through links from eInstruction.com. If you have questions about the data collection practices of linked sites, please contact those companies directly.
Public Forums Reminder
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information.
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